Autodesk Inventor: Desktop connect does not work after upgrading to Inventor 2018

Autodesk Inventor: Desktop connect does not work after upgrading to Inventor 2018
Desktop Connect cannot be used with Inventor 2018 after upgrading to Inventor 2018. You can see the windows but a connection to share design cannot be established.

Causes:

Wrong version of Desktop Connect is still installed.

Solution:

When a previous version of Inventor is installed on the machine, uninstall “Inventor Connected Desktop for A360”.

This is an old version of Connected Desktop and cannot be used with Inventor 2018.
In addition uninstall “Autodesk Desktop Connect Service”.

 

After uninstalling these programs, reboot machine, go to installation media in folder “..\x64\LWS” and install these two application:

  • AutodeskDesktopConnect.msi
  • AutodeskInventorConnectPlugin.msi

 

We hope the above solution assisted you with any errors you were having. 

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